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SUSTAINABILITY REPORT

REPORTS

AWARDS AND ACHIEVEMENTS (cont’d)

Environmental:

PUB Water Efficient Building Award

Novotel Singapore Clarke Quay (2015 – 2018, Gold)

Grand Copthorne Waterfront Hotel (2014 – 2017, Gold)

M Hotel Singapore (2013 – 2016, Silver)

Studio M Hotel (2014, Basic)

NEA-SHA 3R Awards

(4)

M Hotel Singapore (2014)

Hotel Safety and Security:

Hotel Security Award

Grand Copthorne Waterfront Hotel (2004 – 2016)

M Hotel Singapore (2011 – 2015)

Hotel Security Excellence Award

Orchard Hotel (2006 – 2016)

Novotel Singapore Clarke Quay (2014 – 2016)

M Hotel (2016)

Copthorne King’s Hotel (2012 – 2015)

Grand Copthorne Waterfront Hotel (2014 – 2015)

SHA Security Star Award

Orchard Hotel (2016)

Copthorne King’s Hotel (2015)

SHA/SPF/NCPC Hotel Security Excellence Award Copthorne King’s Hotel (2016)

Workplace Safety & Health BizSAFE Certification M Hotel Singapore (2016 – 2019, Level 3)

Grand Copthorne Waterfront Hotel (2015 – 2018, Level 4)

Studio M Hotel (2015 – 2018, Level 3)

Orchard Hotel (2014 – 2017, Level 4)

Copthorne King’s Hotel (2014 – 2015, Level 3)

Novotel Singapore Clarke Quay (2009 – 2015, Level 2)

Fire Safety Award

M Hotel Singapore (2014)

NFEC Fire Safety Award

Orchard Hotel (2016)

Fire Safety Excellence Award

M Hotel Singapore (2016 – 2018)

Copthorne King’s Hotel (2016)

Novotel Singapore Clarke Quay (2016)

Grand Copthorne Waterfront Hotel (2004 – 2016)

(1) ISO 9001 certification functions as an assessment and indicator of a quality management system within an organisation across all industry

sectors. An ISO 9001 certified organisation would have implemented quality management system requirements for all areas of the business

including facilities, people, training, services and equipment.

(2) ISO 14001 sets out the criteria for an environmental management system. It does not state requirements for environmental performance,

but maps out a framework that a company or organization can follow to set up an effective environmental management system. It can

be used by any organization that wants to improve resource efficiency, reduce waste and drive down costs. Using ISO14001 can provide

assurance to company management and employees as well as external stakeholders that environmental impact is being measured and

improved. ISO 14001 can also be integrated with other management functions and assists companies in meeting their environmental and

economic goals.

(3) The Green Mark Scheme was launched in January 2005 by the Building and Construction Authority of Singapore to steer the construction

industry in Singapore in the direction of environment-friendly buildings. It is essentially a benchmarking scheme that incorporates global

recognised best practices in environmental design and performance.

(4) The NEA-SHA 3R Programme was launched on 1 July 2011 to help hotels achieve better waste management and to increase waste

recycling rates. The 3R (Reduce, Reuse and Recycle) will help to conserve natural resources and reduce carbon footprint, which in turn

mitigates climate change. Hotels with sustainable waste management reduce costs through improvement of resource use efficiency and

reduction of wastages, thereby cutting down waste handling and disposal costs.

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Annual Report 2016