SUSTAINABILITY & GOVERNANCE 128 SUSTAINABILITY REPORT Water Stewardship Responsible water use is integral to the operations of CDLHT’s properties. CDLHT prioritises the efficient use of water through the implementation of structured water management and conservation initiatives, supporting water stewardship and the long term sustainability of its operations. Approach We are committed to minimising water consumption through the application of water management policies, operational control measures and investments in water saving technologies. Across the portfolio, properties implement water conservation practices to reduce overall water usage and ensure compliance with applicable water related regulations in their respective jurisdictions. In Singapore, portfolio properties continue to report water consumption data under the Public Utilities Board’s Water Efficiency Management Plan. This enables systematic monitoring of water use, supports the implementation of targeted conservation measures, and facilitates the identification of opportunities to minimise water loss. Operational Controls To Curb Water Consumption And Retrofitting To Boost Water Efficiency All the properties have water management systems that monitor daily water consumption across operational functions. This enables timely identification of abnormal usage patterns and facilitates prompt corrective action. Routine monitoring further supports the early detection of leakages or system irregularities, helping to minimise unnecessary water loss. We recognise the role of innovation and technology in enhancing water efficiency and continue to retrofit and upgrade our water systems to support ongoing conservation efforts. Actions across properties • 100% of our hotels are fitted with water-saving shower heads that reduce consumption while maintaining water pressure as well as eco flush systems, which uses less water compared to a full flush. Efforts to upgrade the shower heads at the remaining hotels are ongoing. • Over 50% of our hotels are equipped with water meter monitoring systems enabling time tracking of water consumption • W Singapore enhanced water efficiency by installing in‑room water filters, upgrading selected irrigation systems, and reducing Water Closet (WC) flush volumes with tank‑adjustment measures. These initiatives strengthened water savings across guest rooms, facilities, and landscaping. • Following the acquisition of Hotel Indigo Exeter, an initial review of water consumption was undertaken using supplier billing data and on‑site metering. This early assessment enabled the identification of targeted efficiency initiatives, including the installation of tap aerators, toilet cistern displacement and controlled showerhead flow. This resulted in annual saving of approximately 576,000 litres of water. The IHG Green Engage platform supports ongoing monitoring, team engagement and operational oversight to help sustain these improvements. Recycling Water Several of CDLHT’s properties endeavour to further reduce their water consumption by using recycled water and harvested rainwater. These have been used for landscaping and gardening purposes at W Singapore – Sentosa Cove, The Halcyon and Angsana Velavaru. Performance In FY 2025, we experienced an increase in overall water consumption and water intensity across the entire portfolio. CDLHT will continue to manage its water consumption responsibly across the portfolio and reach our long-term targets.
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